Maintenance contracts

Printer Maintenance Contracts & Services – All Major Makes and Model Covered

We know how important printers are to your business, and how essential it is for every business to have a Printer maintenance contract.  This is the extension of warranty to cover any make printer, which is going out of manufacturer warranty. Fasttechnology offer printer maintenance contracts & services;  solutions to fit your organisations needs; to  avoid costly expenses associated with unforeseen repairs. There is a variety of on-site maintenance options with flexibility to work around your requirements.

Maintenance contracts covering parts, labour and call out

Our highly skilled team of engineers provide on-site UK wide coverage. We offer 1, 2 and 3 year maintenance contracts for various brands and models printers and copiers.  4 and 8 hour response times.  We offer preventative maintenance and service cleans; such as on the Tally and Label printers where engineers will clean printheads and major parts, to assist in minimising any business disruptions. 

Our printer maintenance contracts includes:

  • 4 or 8 hour on-site response (Printer Dependant)
  • All service spares included (Printer Dependant)
  • All labour Included
  • All travel expenses included 
  • Local engineers for quicker response 
  • Loan printers available if required 
  • Experienced,trained and qualified engineers
  • Loan machines provided as 'Hot Swaps' if your printer is required to be repaired off site 

We offer printer maintenance contracts & services on all form of printers including:

  • Colour & Mono Laser
  • Multifunction
  • Large Format
  • Dot-Matrix
  • Impact
  • Barcode Label
  • Receipt
  • Thermal

All Major Makes and Model Covered

  • Brother
  • Canon
  • Epson
  • Hewlett Packard (HP)
  • Konica
  • Kyocera
  • Lexmark
  • Minolta
  • Mita
  • OKI
  • Panasonic
  • Samsung
  • Sharp
  • Tally
  • Tektronix
  • Xerox
  • Zebra

Service 4 Supplies (S4S)

Fast Technology S4S

Like most business, you are more than likely to have an array of printers from varying manufacturers. S4S can help you have trouble free printing by managing your printer estate, reducing the cost of repairs and increasing the up-time of your devices.


So what can we do?


We have the answer with our bespoke Service for Supplies (S4S)


  • Our software identifies all major brands of printers on the network
  • Anticipates the need for toner, ink or service across all networked printers
  • Monitors health of your network, alerting you to potential future issues
  • Automatically alerts us when replacement consumables are required, which are then delivered ahead of any interruptions,ensuring your teams are productive through uninterrupted printing 

Take the headache out of your consumables with S4S!

service desk

In-House Helpdesk

Our in-house helpdesk are always on hand to deal with any device or consumable related issues, as well as provide full analytics on your print estate. We also offer a remote support service, allowing us to temporaliy access your devices to resolve the more problematic uses you may be facing.

 

Service Repair Calls


If you require an engineer but do not want to purchase a Maintenance Contract, we also offer ad hoc service repairs.


Our in-house helpdesk can arrange for an engineer to visit and repair your machine for a one-off payment.


The cost for this service are as follows:

  • First Call Out = £145+ VAT*
  • Second  Out = £120+ VAT*

*Prices do not include additional parts


Speak to a member of our Service Desk today


Please call 02920 365 222

Select option 1

servicedesk@pinnacle-group.co.uk



MANAGED PRINT SERVICES

Xerox Managed Print Services can simplify your office workplace. Take a look at the video to find out how!

Contact Us

Drop us a line!

Fast Technology Ltd

Fairway House, Links Business Park, Cardiff, St Mellons CF3 0LT, GB

01923 686 800

Hours

Mon

09:00 – 17:00

Tue

09:00 – 17:00

Wed

09:00 – 17:00

Thu

09:00 – 17:00

Fri

09:00 – 17:00

Sat

Closed

Sun

Closed